With more than 25 years of experience operating State Veterans Homes, HMR offers a full range of services: operations management, pharmacy, and advisory expertise. We ensure that State Veterans Homes function successfully with consistently high occupancy rates and customer experience favorability scores.
Veterans Thrive in HMR Homes
HMR focuses exclusively on State Veterans Homes as a trusted partner delivering veterans and their families the highest quality of life.
Our Services
Operations Management
HMR Veterans Services is the only senior living organization committed exclusively to serving state partners. We offer a comprehensive portfolio of State Veterans Homes management services, from new construction to Information Technology, compliance, marketing, occupancy, and more.
Full Scope of Operations Services
HMR provides full administrative, financial, and clinical services. Our operations services portfolio encompasses all aspects of long-term care management, from transforming current operations to supporting the opening of new State Veterans Homes, earning recognition, and maintaining regulatory compliance.
Stewardship of Public Funding
HMR draws on nearly three decades of experience managing states’ investments into State Veterans Homes responsibly and effectively. As a result, our state partners entrust that Veterans and their families thrive within our robust communities with the care and family support necessary for a high quality of life, so states can focus on serving their broader populations.
Veteran-Centered Service Delivery Model
In serving a unique population of Veterans, HMR practices a unique and separate approach to veteran-focused long term care. All of our State Veterans Homes are guided by our mission to create camaraderie, purpose, volunteer opportunities, community support, on- and off-site activities so Veterans continue their story in our homes.
Pharmacy Services
HMR Veterans Services builds on 12 years of successful pharmacy partnerships, spanning 9 on-site pharmacies at State Veterans Homes. As the only organization specializing in veteran care, we bring highly reliable pharmacy services and flexible contracting to help SVHs with pharmacy fulfillment that improves performance and delivers great service to the Veterans and families SVHs serve. We offer two distinct pharmacy options: HMRx Pharmacy Services and Care Central Rx.
HMRx Pharmacy Services
HMRx works with State Veterans Homes to establish and equip on-site pharmacies, train pharmacy staff, and provides the expertise necessary for navigating through VA-approved payment sources, VA benefits, and approved VA drug choices so State Veterans Homes can deliver pharmacy services and reduce medication errors to help Veterans thrive with the high quality of life they deserve.
Care Central Rx
Care Central Rx was designed by State Veterans Homes operators for State Veterans Homes operators. Care Central RX is the only privately held company with active sharing agreements in place with the VA so we understand the VA’s pharmacy billing, regulations, eligibility, and we have access to prime vendor pricing. Our Care Central Rx offering is part of HMRx, our pharmacy business that operates on-site pharmacies with award-winning pharmacists and technicians. We help veterans continue their story by serving them and their families with the high quality of life they deserve. Visit CareCentral Rx
State Veterans Homes
Advisory Expertise
HMR offers a range of services for states that need a focused review of specific operational areas including financial performance, regulatory compliance, and information technology.
Financial Services and Billing
We advise State Veterans Homes in managing VA benefits, Medicare and Medicaid coverage, private health insurance, as well as payroll management, group purchasing programs, and collection for private accounts so states can maximize revenue and operate efficiently.
Compliance & Survey Preparedness
We leverage our expertise and strong track record of CMS compliance across HMR facilities in multiple states to help partners achieve State Veterans Home recognition, prepare for, manage, and pass necessary surveys, address all compliance concerns, and keep up-to-date on changing regulations.
Information Technology Services
HMR builds and maintains state of the art Information Technology infrastructure so State Veterans Homes can securely store and share highly regulated health information. The range of Information Technology services we offer to states includes: complete network management, electronic medical records systems setup and training, HIPAA and other required information audit protocols, secure emergency server backups, and VPN connectivity.
