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Michelle Caraballo Shannon assumed the role of Chief Human Resource Officer at HMR Veteran Services in July 2023, leading the organization’s mission to streamline the human resource function and modernize the associate experience within the State Veterans Homes in order to become the employer of choice. With a rich background in leadership and human resources, Michelle has leveraged her retail, non-profit and military background to deliver high performing teams.

Before her tenure at HMR Veteran Services, Michelle served as VP of Human Resources for Akkodis, focused on IT recruiting where she capitalized on her strategic human resource leadership from prominent roles with AWS and Amazon to grow and guide the teams across North America. Michelle’s corporate journey began with illustrious roles in operations with Walmart Stores, Inc. managing over $100 million operations where she led her teams to deliver operational efficiency and fiscal responsibility.

Michelle’s civilian mission commenced after she served six years in the US Army as a Captain in the Ordnance Corps, leading her soldiers through the “surge” operations in Baghdad, Iraq. Her award-winning leadership (AAME) highlights her ability to drive operational readiness under adverse conditions while maintaining mission focus with her soldiers.

Michelle Carabello Shannon

Chief Human Resources Officer

Michelle continues to serve veterans as she serves on the Board of Directors as Treasurer for Helping Hands for Freedom, a 501(c)3 founded by her husband that supports the families of the fallen, wounded and deployed through enrichment programs and financial support.

Michelle holds a Masters in Business Administration from Capella University and a BA in Philosophy from University of Wisconsin. She has completed all coursework for a Masters in International Relations from American University and holds a SHRM-CP certification for excellence in the human resource field. She is a recipient of the Young Hispanic Corporate Achieve award from HACR and the Experto Award from HACE.

Outside of her work supporting veterans, Michelle has been married to Patrick Shannon for 7 years and is the proud mother to Caia Luisa. They enjoy spending time traveling together, boating around Tampa Bay and supporting the Wisconsin Badgers.